• Account Information: Name, email, contact details, and passwords when you register or contact us
• Usage Data: Device information, IP address, and usage patterns
• Motion Data: Movement data, performance metrics, and physiological data from users above age two
• Third-Party Data: Basic profile information when you use social media login

We process your information to:

• Manage your account and provide our services
• Handle customer support and feedback
• Send important updates and marketing communications (with opt-out option)
• Improve our services and user experience
• Ensure service security and prevent fraud

For motion data specifically:

• Assess athletic ability and track progress
• Create personalized exercise recommendations
• Plan training programs
• Conduct anonymized research and product improvement

Note: When accounts are deleted, personal data is removed while anonymized data may be retained as permitted by law.

We process your data based on:

• Your consent
• Contract fulfillment
• Legal obligations
• Legitimate interests

We comply with regulations including GDPR, Taiwan’s PDPA, China’s PIPL, CCPA, and other applicable laws.

We may share your data with:

• Service providers (e.g., cloud storage, payment processors)
• Business partners and affiliates
• Legal authorities when required
• New owners in case of business transfer

When using social media login, we receive basic profile data. We recommend reviewing the privacy policies of these platforms for their data practices.

We retain your data only as long as necessary for service provision or as required by law. Personal data is deleted or anonymized when no longer needed.

We implement appropriate security measures while acknowledging that no online transmission is 100% secure. Users should access our services in a secure environment.

For users under 18:

1. Parental consent is required
2. Parents can review, modify, or delete their children’s data
3. Special protective measures are in place
4. Contact support@moxisense.com for any concerns

You can:

1. Access your data
2. Request corrections
3. Request deletion
4. Object to processing
5. File complaints with authorities (EEA/UK residents)

We currently do not respond to DNT signals due to lack of unified standards.

California residents have additional rights regarding data sharing and deletion. Contact us for specific requests.

We will notify you of significant changes through email or service notifications.

To review, update, or delete your data, email support@moxisense.com. We’ll respond within 30 days.

For any privacy-related questions, email support@moxisense.com